The products have been purchased on the online store SKATE-HOME.
It has a period of 15 days, counting from the date of receipt to implement the right of return.
To make the refund, the product must be in perfect condition in its original packaging with manuals, accessories.
Skate-home bears the shipping costs if the return is for any impact on the product during transportation.
Return shipping costs are borne by the customer when there is no cause.
How to proceed?
1. Contact the customer service at firstname.lastname@example.org
2. Please indicate your name and the products being returned.
3. Receive an authorization number to be stated on the package and on the delivery refund inside the package.
4. Send the package to our warehouse. Return shipping costs are your responsibility.
STREET AUSIAS MARCH 42 DOOR 2
What happens next?
Once the merchandise is received in our stores, and after checking its condition, we will proceed to the refund of the amount collected under the payment method you used (within 2-3 days depending on the bank).
We reserve the right to accept or reject the returns of goods that do not meet these requirements or that we believe are not applicable.